Our client a leading security service provider requires an experienced Security Manager to oversee a team of 35-40 security personnel within an iconic London building.

Key Duties

• Managing the team on a daily basis dealing with any issues/problems arising
• Providing onsite training to Supervisors/Officers ensuring that training/personal files are kept up to date
• Organise and implement all Security Team rotas to ensure effective manning levels at all times
• Liaising with Security Control
• Oversee Control Room operation to ensure it operates to its full potential (providing control room cover when required)
• Giving morning briefings to the In-House Security Manager
• Ensure the Group major account is updated with all important developments on site
• Meet with the Contracts Manager on a weekly basis
• Managing the cover for all functions/events in the building including Tenant Liaison and working closely with Searcy’s
• Manage any disciplinary and grievance issues ensuring they are investigated thoroughly and procedures followed in liaison with Employee Relations
• Assist In-house Security Manager with overseeing incident management and initiating effective escalation
• Manage and delegate work to the four supervisors on site ensuring they perform to high standards

General Duties

• Ordering uniform for the team
• Booking annual leave for the team ensuring all shifts can be covered
• Closely monitoring team performance
• Booking overtime for the team
• General office administration
• Dealing with projects and or any work that the in-house Security Manager assigns
• Monitoring Security Patrols
• Carry out any tasks/instructions as requested by Senior Managers from Management Company
• Ensure Supervisors/Officers stick to best working practices
• Undertake appraisals for all Supervisors and action any training or development required as well as ensuring all other Appraisals are carried out effectively.
• Conduct recruitment interviews to ensure vacancies are filled with suitable caliber of staff
• Ensure new employees to the team have a full induction and training requirements are constantly monitored
• Ensure that all staff receive the relevant training in order to provide an excellent level of customer service
• Manage any absence and timekeeping issues within the team
• Deputise for the in-house Security Manager in City Security meetings and initiatives when requested to do so.
• Build and maintain positive relations with Tenant contacts
• Ensure monthly reports (Building Pass Production & Missing Visitor Passes) are sent to Building Management
• Conduct monthly out of hours visits

Health and Safety Security

• Manage and occasionally conduct Health and Safety inductions for Tenant staff who will be using the Car Park facilities
• Comply with the general requirements of Health and Safety at Work Act 1974
• Familiarise yourself with the Company’s Health and Safety Policy and to comply fully and at all times with the Company’s health, safety, welfare and fire arrangements
• Report immediately all accidents involving injuries and illness verbally to your Line Manager and a First Aider and make or have made on your behalf, an entry in the Accident Book
• To inform the Company immediately of any work situation which you reasonably consider represents a serious and immediate danger to health and safety or represents a shortcoming in the Company’s arrangements for health and safety

Additional Responsibilities

• Attend any training and development courses as necessary
• Adhere to all company policies and procedures
• Undertake any other reasonable duties as required to meet the needs of the business