Security Manager (Integrated services)

Fantastic opportunity to join a global services company who offer true development opportunities.

The on-site security manager oversees approximately 20 security personnel as well as some cleaning team management.

Job role:

To manage and develop an Account within agreed financial parameters, operating   procedures and all legislative requirements. Maintaining the highest levels of customer satisfaction is a fundamental requirement of the role alongside developing relationships at every level of the customer’s organisation. In tandem with this, staff development and the introduction of innovative ways of working is essential.

Experience:

Minimum 5 years’ experience working in the Security industry.

Banking / Professional Services Sector experience essential.

Ability to operate at a senior level and demonstrating credibility within customer organisations is a must.

Proven experience of Project Management of client sub-contractors ideally within Access Control (CCure) but not essential.

Strong security tech knowledge

A Front Line SIA licence is required.

Skills:

Commercial and financial awareness in a client environment

Experience at interfacing at all levels throughout an organisation

Excellent written and oral communications skills

PC literate – understanding of how to use the technology as a tool

Communication and presentation skills

Good team player and Manager

Able to command credibility and be able to influence

Business Management:

To control the proper financial and commercial management of the account.

To maintain an Account Development Plan in conjunction with the Account Manager.

Evaluate proposed and required changes to services identifying financial, personnel and operational performance implications.

Implement and evaluate service changes and manage the change process as appropriate.

Ensure the required work, standards and financial targets are achieved in all services

Implement the ISO Quality Management System ensuring Service Excellence is maintained

Ensure appropriate wage administration processes are completed in a timely and accurate manner.

Proactively maintain Campus AI’s and SOP’s to ensure they are fit for purpose

Client Relationship:

Develop and maintain an effective relationship framework from Security Officer to Managing Director.

Promote possible increased service scope on site

Promote quality client communications

Provide proactive feedback to client in areas of cost control, work scope, innovative improvements and additional services

Ensure client issues are dealt with effectively at the appropriate level

Check that all quality matters are being treated in a timely and professional manner as required

Attend client meetings, establish thorough knowledge of site operations, encourage active improvements & provide feedback to clients

Employee Engagement:

Ensure appropriate procedures are in place to identify the development needs of team through observation and appraisals ensuring these are met through appropriate training and development activities.

Team building by active participation and encouragement of staff input

Ensure appropriate procedures are in place and are followed for the recruitment and selection of staff

Identify and monitor training requirements of supervisors and staff

In conjunction with the Human Resource Department manage all disciplinary matters and Industrial Relations issues

Health Safety and Environment:

Establish and maintain safe systems of work

Establish and maintain a reporting procedure for accidents and near misses        

Maintain a communication network to raise Health & Safety issues

Ensure that Method Statements and Risk Assessments for all tasks are documented and communicated effectively

Develop a safety culture within the account to establish a secure and safe environment

Conduct ISO audits across sites

Prepare documentation for power downs and fire drills.

- If you have not heard back from us within 5 working days, please consider your application as unsuccessful. We do our best to get back to everyone however, due to the large amounts of candidates we receive, for some positions it is logistically unrealistic. Many thanks for your application.