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Security Operations Manager

Security Operations Manager

Job title: Security Operations Manager
Contract type: Permanent
Location: City of London
Sector:
Salary: £45,000 + £7,200 Car Allowance + Exceptional Benefits per year
Reference: 2530 NM
Contact name: Nigel Marshall
Contact email: nm@palmermccarthy.com
Published: 10 days ago

Job description

Job Title: Security Operations Manager
Location: North London, Bedfordshire & Hertfordshire (Multi-Site)
Salary: £45,000 + £7,200 Car Allowance + Exceptional Benefits
Contract Type: Full-time, Permanent

About the Role

Are you a driven, people-focused leader with the operational acumen to run one of the most exciting and complex security portfolios in the UK? We are seeking an experienced Security Operations Manager to oversee a multi-million-pound security operation across several high-profile visitor attractions in North London, Bedfordshire, and Hertfordshire.
This is a hands-on leadership role where you will set the standard—literally. We’re looking for someone who leads from the front, inspires excellence, and balances day-to-day command with strategic thinking. You'll manage a team of Security Team Leaders and Officers, ensuring service excellence, visitor safety, and operational efficiency at all times.

Key Responsibilities

  • Oversee the delivery of security operations across multiple high-footfall visitor sites.

  • Lead, mentor, and inspire a team of team leaders and frontline officers.

  • Develop and implement robust security strategies and risk mitigation plans.

  • Maintain the highest standards of service delivery, presentation, and professionalism across all locations.

  • Coordinate with site stakeholders to ensure seamless visitor experiences while maintaining rigorous security protocols.

  • Manage rotas, training, audits, and performance monitoring.

  • Deliver incident management, crisis response, and post-event reviews with precision.

  • Ensure compliance with all relevant legislation and internal standards.

What We’re Looking For

  • Proven leadership experience in multi-site security operations, ideally within high-profile, public-facing environments.

  • SIA licence (essential).

  • Ability to manage a large team and instil a culture of pride, performance, and accountability.

  • Strong organisational and communication skills.

  • Strategic mindset with operational effectiveness.

  • Confidence in client and stakeholder engagement at a senior level.

  • A calm, pragmatic approach under pressure.

  • Full UK driving licence and willingness to travel across the region.

What’s In It for You?

Beyond a competitive salary and car allowance, this role comes with a truly unique package of employee benefits including:

  • Subsidised meals

  • Free on-site parking

  • On-site gym access

  • Crèche facilities

  • Doggy day care

  • Car valeting service

  • Generous holiday entitlement

  • Tailored learning and development opportunities

  • A vibrant, supportive working environment

How to Apply

If you're a committed security leader ready to step into a role with prestige, purpose, and incredible perks—apply now to take the next bold step in your career

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