Contracts Manager (Cleaning)

Contracts Manager (Cleaning)

Job Title: Contracts Manager (Cleaning)
Contract Type: Permanent
Location: London
Salary: £36,000 + car/allowance + exec package
Reference: 1852 CM (AC)
Contact Name: Alan Corcoran
Contact Email:
Job Published: May 17, 2017 14:40

Job Description

The Vacancy   

A national supplier of Facilities Management (Soft Services) are looking for an experienced Contracts Manager to successfully deliver the operational and financial targets of a number of prestigious cleaning contract, ensuring full adherence to terms of business, service level agreements (SLA’s) and industry regulations.

What are they offering?

  • Salary to £35 000, Company Car/Allowance, Career prospects with a national company, Pension, Healthcare etc. + a real opportunity to develop this portfolio.

What are they asking for?

  • Sound cleaning industry knowledge and wide business acumen gained from working for a sector competitor or end client organisation who procures these services
  • Mobilisation of contract knowledge
  • Strong understanding of Health and Safety regulations
  • Excellent communication skills – articulate and focused, proficient written skills, good listener
  • A good people manager, able to motivate and maximise the contribution of a team.
  • Excellent customer service skills
  • Advanced numerical skills with the ability to understand and control a budget
  • Ability to work collaboratively. Must be willing to be hands on and get involved in day to day activities but also have the ability to delegate, think and plan strategically
  • Must hold a full UK driving license
  • Desirable is Corporate Cleaning Services experience


  • Manage a circa £3m portfolio to achieve or exceed the  annual revenue and profit budget
  • Ensure service levels delivered adhere to contract terms and client SLA’s
  • assess whether innovation/ improvement can be made to service delivery and implement initiatives
  • Maximise opportunities to retain and develop contract by maintaining strong client relationship
  • Direct staff and monitor performance + managing any staff performance or conduct issues
  • recruitment, retention and rostering of contract personnel and ensuring that Implement effective operational plan
  • manage assets and materials to ensure meet service delivery needs and spend is within budget
  • regular audits across the network to ensure contract and legal compliance
  • Ensure office cleaning specifications are relevant and adhered to
  • Manage client issues log, ensuring timely resolution and ensuring good working relationship
  • Promote secure/ safe working environment by carrying out risk assessments and security reviews
  • Communicate Health and Safety processes and policies to all staff and ensure they remain adequately trained including contract specific training

Key Search Terms: Cleaning, Contracts, Operations, Office

Palmer McCarthy is a specialist recruiter to the FM, Security + Property related markets and acts as an agency for their client on this vacancy. 


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