Deputy Contract Manager: Cleaning

Deputy Contract Manager: Cleaning

Job Title: Deputy Contract Manager: Cleaning
Contract Type: Permanent
Location: Birmingham or Northampton
Salary: £40k + Bonus + Car
Reference: NM 1283
Contact Name: Nigel Marshall
Contact Email:
Job Published: January 20, 2022 14:37

Job Description

A national supplier of Facilities Management is looking for an experienced and Cleaning Industry People Manager to support the Contract Manager deliver the operational targets of a highly visible cleaning contract ensuring adherence customer’s terms of business, (SLA’s) and industry regulations.

What are they offering?

  • Salary to £40,000, £5K allowance/Company Car, Career prospects, Pension, Healthcare etc

What are they asking for?

You will be an experienced operations / contract manager from the contract cleaning services sector and will live within an hour’s commute of Northampton or Birmingham.

Along with people management experience you will be self-motivated with evidence of a quest for continuous improvement. You will be computer literate and confident with Word, Excel along + good organisational/time management skills and ability to manage conflicting priorities.

ability to multitask + make decisions in compliance with safety protocols is crucial and at interview you will demonstrate experience of leading a team & evidence your willingness to take responsibility

You will be proud of your problem-solving skills and are confident that you always does the right thing for the business, colleagues and clients. Strong communication skills are essential to the role as is contract cleaning operation people management experience.

Advantageous: ISOH or NEBOSH, BIC’s, deep cleaning, working at heights, transport sector.

This role would suit an existing Contract/ Single Site Operations Manager within contract cleaning or potentially in a similar support role. A driver’s licence is not required.


Acting as Contract Managers Second in Command 2IC: motivate and support staff to ensure maximum efficiency, take responsibility for the day to day running of personnel deployed to contract to make sure standards are delivered and maintained.

ensure staffing levels are deployed efficiently via effective scheduling and recruitment to meet the client's operational requirements; whilst maintaining the internal control systems integral for invoicing, employee payroll, annual leave and absence and sickness management.

Welfare visits to teams + training, coaching and development; ensuring succession plans are in place - ensure all agents are trained.  Provide support and guidance to the management and supervisory team; ensuring clear objectives are set and that performance is regularly reviewed.

Manage uniform equipment, materials and PPE stock levels. H+S investigations and reporting.

Take responsibility for ensuring compliance with company procedures and policies, in particular completion of necessary paperwork i.e. safe systems of work, quality, environment, health and safety. Ensure compliance with client and legal requirements.

Monitor staff performance, standards and absence taking remedial action where required; using corporate equipment checks, and any other relevant monitoring tools as required.

Key Search Terms: Cleaning, Contracts, Operations, Manager, Soft Services

Palmer McCarthy is a specialist recruiter to the Security, Facilities + Property related markets and acts as an agency for their client on this vacancy.