Operations Manager: Manned Guarding: Midlands

Operations Manager: Manned Guarding: Midlands

Job Title: Operations Manager: Manned Guarding: Midlands
Contract Type: Permanent
Location: Midlands
Salary: £35,000 with performance bonus + Company Car/allowance
Reference: 1378
Contact Name: Alan Corcoran
Contact Email:
Job Published: March 27, 2018 12:54

Job Description

The Role:

Working for a prestigious manned guarding service provider: this role will oversee the compliant delivery all Security Services offered by the company to clients within a patch consisting of 8 sites across the Midlands employing 100 officers and supervisors. The sites are situated in Northampton, Lutterworth, Nuneaton, Stratford /Avon and Burton /Trent: ideally you will be located in patch.

What are they asking for?

You will be a security operations management professional with a demonstrable strong customer and client focus in the corporate arena.  Your career will point to experience of co-coordinating a security team or services and full awareness of Security related issues and in interview you will be able demonstrate an ability to motivate, lead and develop people with the confidence to interface across all levels of the organization. An able communicator with the confidence to liaise with clients and team at all levels. This will be based on strong corporate client background. You will be considered a fast thinking polished individual with initiative and ambition.

You will live within an hour’s commute of patch.

What are they offering?

  • Salary to £35K with performance bonus + Company Car/allowance

  • Executive package including pension and healthcare

  • Opportunity to work in fast paced environment with an industry leader and career opportunities

  • 25 days hols + BH (and paid SIA)

Responsibilities will include:

  • You will be focused on managing and developing the security client relationship, security officer welfare, and supplier performance driving continuous improvement, value for money and ultimately customer satisfaction

  • Ownership of KPI bench marking performance and continual improvement

  • Overall responsibility for accuracy of pay and rostering (supported by resource planner)

  • Leading and developing security function within region and as directed within the wider account to maximise performance and quality of service

  • Manage delivery of security staff and suppliers empowering them to exceed client expectation

  • Provide oversight on security planning and delivery identifying areas for improvements and driving change in manned services, remote security management, key holding services and risk management.

  • Undertake risk reviews, inspections and security tests across your defined regional portfolio to make recommendations/ improvements on all aspects of security delivery

  • Advisor to customers, spending quality time with them to review business requirements with the aspiration of becoming an essential part of any decision-making process they are involved in with regards to security and associated services.

  • Create and maintain healthy, safe, secure and sustainable environment within the Security function and ensure compliance with Health and Safety legislation and Health and Safety Policy/Procedures.

Key Words: Manned guarding, loss prevention, security operations management, logistics, contracts manager

Palmer McCarthy Solutions Ltd is acting as a Recruitment Agency for their client on this role.  As specialists in the Security, Property + Sales sectors we are always interested in talking to Manned Guarding + Security Systems Operations Managers/Directors, Sales + Business Development professionals, Corporate Security Officers and those that work in support functions within our specialist areas.